We have a 3-day return policy, which means you have 3 business days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@impartant.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@impartant.com.

Damages and issues
We package all artwork in custom built art boxes to ensure safe delivery, so receiving damaged art is a rare occurrence. If you receive a damaged piece of art, contact us within 24 hours at info@impartant.com or (720) 643-0717. Please save the box and all packaging material; we must have these items in order to process the claim.

Exceptions / non-returnable pieces
There are no returns on special orders or artwork that is altered at the request of the customer.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.